Frequently Asked Questions

How does the Poréa device work?

It uses gentle adjustable suction to lift away blackheads, dirt, and excess oil from your pores, leaving skin visibly smoother and clearer.

How often should I use it?

We recommend using it 2–3 times per week as part of your regular skincare routine.

Is it safe for sensitive skin?

Yes. The device includes Oily / Normal / Dry suction settings so you can adjust the intensity to your skin type. If you have very reactive or broken skin, we recommend consulting a dermatologist first.

How do I clean the device?

Remove the head after each use and rinse it with warm water. Wipe the main body with a soft, slightly damp cloth. Do not submerge the device in water.

How do I charge it?

The device charges via USB-C. A full charge typically lasts several sessions before needing to be recharged.

What's included in the box?

1x Poréa device, multiple interchangeable heads, and a USB charging cable.

Still have questions?

Reach out through our Contact Us page and we'll get back to you within 24 hours.